Organisational Conflict and Its Management
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Organisational Conflict and Its Management

Author : Rabinarayan Samantara
© Year : 2021
ISBN : 9789390620128
Pages : 282
Binding : Paperback
Dimension : 18 x 24
Weight : 0.36   kg
Price :   35.00

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  • About the Book
  • Table of Contents
  • About the Author

'Organisational Conflict and its Management' is based upon an in-depth study of various aspects of conflicts occurring in organisations and their management implications. It emphasises upon the importance of constructive management of conflict so as to realise its potential benefits to an organisation. Some of the major research findings of certain empirical studies conducted by the author and relative effectiveness of conflict management styles or methods have been covered in the book. Also, the book focusses on the contingency aspects of conflict management at the workplace and on certain ethical and cultural issues involved in organisational conflict and its management. This book will help the managers to improve their conflict management skills and behaviour and enhance their organisational effectiveness.

  1. Introduction
  2. Organisational Conflict: Concepts and Issues
  3. A Review of Organisational Conflict Literature
  4. Conflict Management in Organisations
  5. Management of Senior-Subordinate Conflict: An Empirical Study
  6. Organisational Effectiveness: Concepts, Models and Issues in Measurement/Assessment
  7. Conflict Management Strategies and Organisational Effectiveness: Some Empirical Research Evidences
  8. A Contingency View of Managing Conflicts
  9. Ethical and Cultural Issues in Conflict Management
  10. Concluding Observations
Appendix 1
Appendix 2

Rabinarayan Samantara :- is an Associate Professor at Shivaji College, University of Delhi. He completed his studies in M.Com. and M.Phil. from Delhi School of Economics and obtained Ph.D. degree from the Department of Financial Studies, University of Delhi (South Campus) in 2000. He has been teaching different subjects related to General Management, Organisational Behaviour and Taxation. Dr. Samantara has to his credit several research papers published in journals of national and international repute. His primary areas of research include organisational behaviour and different tax laws in India.

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