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The present text is a comprehensive textbook for various stakeholders engaged with hospitality industry especially rooms division. This book has a wide coverage of various courses of hospitality operations and management, namely, foundation course or short-term course in housekeeping, accommodation operations, advance course in rooms division, accommodation management with modern trends and provides up-to-date information about the accommodation sector. The book is divided into 19 chapters beginning with introduction to hotel, hospitality and housekeeping, spread in several chapters highlighting operational perspectives of rooms division and finally some chapters on accommodation management.
Pralay Ganguly :- is a doctorate in Tourism and Hospitality sector along with academic qualifications like B.Sc from Vidyasagar University; Diploma in Hotel Management (DSMS-AICTE); MTM (Madurai Kamaraj University); Travel Management (Annamalai University); MDBA (Symbiosis-Pune). He is Assistant Professor, NSHM Knowledge Campus, Durgapur, West Bengal. He has 20 years of teaching/industry experience in hospitality management. He is involved in the field of research since last nine years and has published ten papers in the journals of repute and three articles in the edited books.
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