Housekeeping Management: In Hotel and Service Industry
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Housekeeping Management: In Hotel and Service Industry

Author : Pralay Ganguly
© Year : 2019
ISBN : 9789386768247
Pages : 384
Binding : Paperback
Weight : 0.53   kg
Discount : 20.00  %
Price :   45.00      36.00
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  • About the Book
  • Salient Features
  • Table of Contents
  • About the Author

The present text is a comprehensive textbook for various stakeholders engaged with hospitality industry especially rooms division. This book has a wide coverage of various courses of hospitality operations and management, namely, foundation course or short-term course in housekeeping, accommodation operations, advance course in rooms division, accommodation management with modern trends and provides up-to-date information about the accommodation sector. The book is divided into 19 chapters beginning with introduction to hotel, hospitality and housekeeping, spread in several chapters highlighting operational perspectives of rooms division and finally some chapters on accommodation management.

  • Complete compendium from fundamentals of housekeeping to housekeeping management.
  • Management of rooms, public area, linen & laundry, environment, planning trends, PMS of housekeeping department.
  • MCQs related to the whole book. 
  • Numerous tables, figures, diagrams and pictures
  • Sample formats of housekeeping department.
  • End of chapter self-assessment exercises, concept review questions and key words.

  1. Hospitality, Hotel and Housekeeping
  2. Organization of Hotel & Housekeeping, Duties & Responsibilities
  3. Cleaning Organization
  4. Housekeeping Procedures and Routine Work
  5. Housekeeping Responsibility Area and Care-Composition of Different Surfaces
  6. Linen, Uniform & Tailor Room
  7. Laundry Operation and Stain Removal
  8. Interior Decoration
  9. Textiles
  10. Floor and Wall Covering
  11. Windows, Soft Furnishings and Guest Room Accessories
  12. Housekeeping Budget and Control
  13. Purchasing System
  14. Planning of a Guest Room
  15. Environmental Practices in Housekeeping
  16. Managing Housekeeping Personnel
  17. New Trends in Housekeeping
  18. New Property Operations
  19. Flower Arrangement
    References 
    Glossary
    Question Bank (Multiple/Objective Type)
    Index.

Pralay Ganguly :- is a doctorate in Tourism and Hospitality sector along with academic qualifications like B.Sc from Vidyasagar University; Diploma in Hotel Management (DSMS-AICTE); MTM (Madurai Kamaraj University); Travel Management (Annamalai University); MDBA (Symbiosis-Pune). He is Assistant Professor, NSHM Knowledge Campus, Durgapur, West Bengal. He has 20 years of teaching/industry experience in hospitality management. He is involved in the field of research since last nine years and has published ten papers in the journals of repute and three articles in the edited books.
 

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Housekeeping Management

By : Pralay Ganguly

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